{"id":300687,"date":"2026-05-20T02:53:16","date_gmt":"2026-05-20T02:53:16","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/paperchat-chatbot\/"},"modified":"2026-05-21T01:04:02","modified_gmt":"2026-05-21T01:04:02","slug":"paperchat","status":"publish","type":"plugin","link":"https:\/\/ceb.wordpress.org\/plugins\/paperchat\/","author":23490423,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.1.0","stable_tag":"1.1.0","tested":"6.9.4","requires":"5.6","requires_php":"7.4","requires_plugins":null,"header_name":"Paperchat","header_author":"Paperchat","header_description":"AI chatbot for customer support with human handover. Trained on website data, PDF uploads, text. Supports WooCommerce.","assets_banners_color":"","last_updated":"2026-05-21 01:04:02","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/paperchat.co","header_author_uri":"","rating":0,"author_block_rating":0,"active_installs":0,"downloads":66,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.1.0":{"tag":"1.1.0","author":"paperchat","date":"2026-05-21 01:04:02"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-256\u00d7256.png":{"filename":"icon-256\u00d7256.png","revision":3539910,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.1.0"],"block_files":[],"assets_screenshots":[],"screenshots":[]},"plugin_section":[],"plugin_tags":[2353,2364,2369,2379,162],"plugin_category":[43],"plugin_contributors":[263598,263599],"plugin_business_model":[],"class_list":["post-300687","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-live-chat","plugin_tags-widget","plugin_category-customization","plugin_contributors-paperchat","plugin_contributors-stanyy","plugin_committers-paperchat"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/paperchat\/assets\/icon-256\u00d7256.png?rev=3539910","icon_2x":"https:\/\/ps.w.org\/paperchat\/assets\/icon-256\u00d7256.png?rev=3539910","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p><a href=\"https:\/\/paperchat.co\">Paperchat<\/a> lets you add a fully-featured AI chat widget to your WordPress site in minutes.<\/p>\n\n<h4>Features<\/h4>\n\n<ul>\n<li>Authenticate with a single API key - no domain configuration needed<\/li>\n<li>Auto-injects the chat widget on all pages<\/li>\n<li>Shortcode [paperchat_widget] for manual placement<\/li>\n<li>Lightweight - one script tag, no extra assets<\/li>\n<\/ul>\n\n<h4>How it works<\/h4>\n\n<ol>\n<li>Install and activate the plugin.<\/li>\n<li>Go to <strong>Settings &gt; Paperchat<\/strong>.<\/li>\n<li>Enter your API key (from Paperchat &gt; Settings &gt; API Keys) and click \"Fetch Chatbots\".<\/li>\n<li>Select your chatbot from the dropdown and save.<\/li>\n<li>Visit your site - the widget appears immediately.<\/li>\n<\/ol>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to the Paperchat API and loads the Paperchat chat widget script from <a href=\"https:\/\/paperchat.co\">paperchat.co<\/a>. These are required for the plugin to function.<\/p>\n\n<h4>Paperchat API<\/h4>\n\n<p>Endpoint: <a href=\"https:\/\/paperchat.co\/api\/v1\">https:\/\/paperchat.co\/api\/v1<\/a><\/p>\n\n<ul>\n<li><strong>What it is:<\/strong> The Paperchat backend API used to authenticate your account and retrieve the list of chatbots associated with your API key.<\/li>\n<li><strong>What data is sent and when:<\/strong> Your API key is sent as a Bearer token in the Authorization header each time the settings page loads (to populate the chatbot dropdown) and when you click \"Fetch Chatbots\". No visitor or end-user data is sent to this endpoint.<\/li>\n<li><strong>Terms of service:<\/strong> <a href=\"https:\/\/paperchat.co\/terms\">https:\/\/paperchat.co\/terms<\/a><\/li>\n<li><strong>Privacy policy:<\/strong> <a href=\"https:\/\/paperchat.co\/privacy\">https:\/\/paperchat.co\/privacy<\/a><\/li>\n<\/ul>\n\n<h4>Paperchat Widget Script<\/h4>\n\n<p>Endpoint: <a href=\"https:\/\/paperchat.co\/widgets\/livechat\/v1.js\">https:\/\/paperchat.co\/widgets\/livechat\/v1.js<\/a><\/p>\n\n<ul>\n<li><strong>What it is:<\/strong> A JavaScript file that renders the live chat widget on your site's frontend pages.<\/li>\n<li><strong>What data is sent and when:<\/strong> The script is loaded from paperchat.co on every page where the widget is active. The chatbot ID and API key are passed as data attributes on the script tag so the widget can identify which chatbot to display. Visitor chat messages are sent to the Paperchat service only when a visitor actively opens and uses the chat widget.<\/li>\n<li><strong>Terms of service:<\/strong> <a href=\"https:\/\/paperchat.co\/terms\">https:\/\/paperchat.co\/terms<\/a><\/li>\n<li><strong>Privacy policy:<\/strong> <a href=\"https:\/\/paperchat.co\/privacy\">https:\/\/paperchat.co\/privacy<\/a><\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Upload the <code>paperchat-chatbot<\/code> folder to the <code>\/wp-content\/plugins\/<\/code> directory, or install via <strong>Plugins &gt; Add New &gt; Upload Plugin<\/strong>.<\/li>\n<li>Activate the plugin through the <strong>Plugins<\/strong> menu.<\/li>\n<li>Navigate to <strong>Settings &gt; Paperchat<\/strong> and enter your credentials.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"where%20do%20i%20find%20my%20api%20key%3F\"><h3>Where do I find my API key?<\/h3><\/dt>\n<dd><p>Log in to your Paperchat dashboard and go to <strong>Settings &gt; API Keys<\/strong>. Click <strong>New API Key<\/strong>, name it (e.g. \"WordPress\"), and copy the key.<\/p><\/dd>\n<dt id=\"do%20i%20need%20to%20find%20my%20chatbot%20id%20manually%3F\"><h3>Do I need to find my Chatbot ID manually?<\/h3><\/dt>\n<dd><p>No. After entering your API key and clicking \"Fetch Chatbots\", the plugin loads your chatbots automatically and lets you pick from a dropdown.<\/p><\/dd>\n<dt id=\"can%20i%20show%20the%20widget%20only%20on%20certain%20pages%3F\"><h3>Can I show the widget only on certain pages?<\/h3><\/dt>\n<dd><p>Uncheck \"Enable Widget\" in the plugin settings and use the <code>[paperchat_widget]<\/code> shortcode on the pages where you want it to appear.<\/p><\/dd>\n<dt id=\"is%20the%20api%20key%20safe%20to%20use%20in%20wordpress%3F\"><h3>Is the API key safe to use in WordPress?<\/h3><\/dt>\n<dd><p>Your API key authorises the widget on your site. It is stored in your WordPress database (wp_options) and is treated the same as other credentials stored there. Revoke it at any time from your Paperchat dashboard.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.1.0<\/h4>\n\n<ul>\n<li>Added automatic chatbot dropdown - enter API key, click \"Fetch Chatbots\", select from list.<\/li>\n<li>Removed manual Chatbot ID text field.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<\/ul>","raw_excerpt":"AI chatbot for customer support &amp; live chat with CRM &amp; human handover. 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